Return & Exchange Policy
1. Overview
At LEO Camphor, we aim to provide high-quality camphor products with complete customer satisfaction. If you are not fully satisfied with your purchase, please review our return and refund policy below.
2. Eligibility for Returns
We accept returns only under the following conditions:
- Product received is damaged or defective
- Wrong product delivered
- Package is tampered or missing items
To be eligible, the issue must be reported within 48 hours of delivery.
3. Non-Returnable Items
Due to the nature of our products (spiritual and consumable items), we do not accept returns for:
- Opened or used products
- Products without original packaging
- Items purchased on clearance or discount (if applicable)
4. Return Process
To initiate a return:
- Contact us at our support number or email
- Share order details and product images
- Our team will verify the issue
- Approved returns will be processed for replacement or refund
5. Refund Policy
Once your return is approved:
- Refunds will be processed within 5–7 business days
- Refund will be credited to the original payment method
- Shipping charges (if any) are non-refundable
6. Replacement Policy
In case of damaged or wrong products, we may offer:
- Free replacement (subject to availability)
- Or full refund if replacement is not possible
7. Shipping Returns
If a return is approved, we will guide you on how to ship the product back (if required). In most cases, pickup may be arranged depending on location.
8. Contact Us
For any return or refund queries, contact:
LEO Camphor
📞 +91 9920633355/ +91 8898542542
📧 connect@labhlaxmi.in
📍 LEO Camphor 2, Old Property No. 1898, Ward No. 6 Lalit Kanta Gully, Kalyan Shill Road Behind SMG School, Talav Road Sonarpada, Dombivli East, Thane – 421204 Maharashtra, India
